Privacy Policy

Effective Date: February 10, 2026

AAA Quality Home Repairs LLC (“AAA Quality Home Repairs,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, book an appointment, or communicate with us.

SMS Privacy Notice
If you provide your phone number, AAA Quality Home Repairs LLC may send you SMS/text messages related to your estimate request, scheduling, appointment reminders, arrival updates, and service follow-ups. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. We do not sell your phone number.

Link at the end of the section:
Terms: https://aaaqualityhomerepairs.com/terms

1. Who We Are / Contact

AAA Quality Home Repairs LLC
Address: 2911 Old Knoxville Hwy, Ste #10, Maryville, TN 37804
Phone: +1 (865) 268-8792
Email: estimates@aaaqualityhomerepairs.com

2. Information We Collect

We may collect the following categories of information:

A) Information you provide

• Name

• Phone number

• Email address

• Service address / project location

• Project details and messages you submit (e.g., form notes)

• Appointment preferences and scheduling details

B) Information collected automatically

• IP address, device type, browser type

• Pages viewed and site interactions

• Referring/exit pages

• Cookies or similar technologies (see Section 7)

3. How We Use Information

We use your information to:

• Respond to estimate requests and inquiries

• Schedule, confirm, and manage appointments

• Provide service updates (including rescheduling and arrival coordination)

• Communicate by phone, email, and text message (with your consent where required)

• Improve our website, forms, and customer experience

• Protect against fraud, abuse, or security incidents

• Comply with legal obligations

4. Text Messages (SMS) and Consent

If you opt in to receive text messages from AAA Quality Home Repairs, we may send SMS messages related to:

• appointment confirmations and reminders

• estimate scheduling updates

• rescheduling/coordination updates

• important service notifications

Message frequency varies. Message & data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP or contact us at estimates@aaaqualityhomerepairs.com.

Consent is not a condition of purchase.
We do not sell or share your phone number for third-party marketing.

5. How We Share Information

We may share information only as needed to operate our business, including with:

• Service providers who help us run communications, scheduling, and forms (e.g., CRM, messaging, phone services)

• Technology providers used to deliver texts and calls (e.g., carriers and communications platforms)

• Hosting/analytics providers that support website performance and measurement

• Legal/compliance requests if required by law, court order, or to protect rights/safety

We do not sell your personal information.

6. Data Retention

We retain personal information as long as needed to:

• provide services and support,

• maintain business records,

• comply with legal or tax requirements,

• resolve disputes, and

• enforce agreements.

7. Cookies and Analytics

Our website may use cookies or similar technologies to:

• remember preferences,

• improve performance, and

• understand how visitors use the site.

You can limit cookies through your browser settings. Some site features may not function properly if cookies are disabled.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure.

9. Your Choices

You can:

• request access, correction, or deletion of certain personal data by emailing us

• opt out of SMS by replying STOP

• unsubscribe from marketing emails (if used) via the unsubscribe link

10. Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children.

11. External Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. Review their policies before providing information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.