How we collect, use, and protect your information.
Privacy Policy
Effective Date: February 18, 2026
Privacy Policy
This Privacy Policy explains how AAA Quality Home Repairs LLC (“AAAQHR,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit https://aaaqualityhomerepairs.com or related pages and forms (the “Site”) or communicate with us.
1. Information We Collect
We may collect:
Contact information: name, phone number, email address
Service information: property address, service request details, photos you provide, scheduling preferences
Communications: messages, emails, call notes, and chat interactions
Technical data: IP address, device/browser type, pages viewed, approximate location (from IP), and cookies (where enabled)
2. How We Use Information
We use your information to:
Provide estimates, schedule appointments, and deliver services
Communicate about your request (confirmations, updates, technician ETA, follow-ups)
Provide customer support
Improve our Site and operations
Send marketing messages only if you separately opt in, where required
3. SMS/Text Messaging Privacy
If you opt in to receive SMS/text messages, we use your phone number to send messages related to your request and service updates. For details on SMS messaging terms, opt-in/opt-out, and program information, see our SMS Consent Policy: https://aaaqualityhomerepairs.com/sms-consent.
We do not sell your personal information.
We do not share mobile information (phone numbers) with third parties for their marketing purposes.
4. When We Share Information
We may share information only as needed to:
Service providers who help us operate (e.g., website hosting, CRM, scheduling tools, analytics, payment processors)
Comply with legal requirements (subpoenas, lawful requests)
Protect rights, safety, and prevent fraud
Service providers are authorized to use your information only to perform services for us.
5. Cookies and Analytics
We may use cookies and similar technologies to improve Site performance and understand how visitors use the Site. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
6. Data Retention
We keep information as long as needed to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements. We may delete or anonymize information when no longer needed.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
Depending on your location, you may have rights to:
Request access, correction, or deletion of personal information
Opt out of marketing communications
Withdraw SMS consent at any time by replying STOP (see SMS Consent Policy)
To exercise privacy requests, contact us using the information below.
9. Children’s Privacy
The Site is not intended for children under 13, and we do not knowingly collect information from children under 13.
10. External Links
The Site may contain links to external websites. We are not responsible for the privacy practices of those third-party sites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The Effective Date above reflects the most recent version.
12. Contact Us
AAA Quality Home Repairs LLC
2911 Old Knoxville Hwy, Ste 10, Maryville, TN 37804
+1 (865) 268-8792
estimates@aaaqualityhomerepairs.com
https://aaaqualityhomerepairs.com/
